Terms of service

Terms of Service

Last Updated: June 27, 2026

Welcome to CARTMART.PK. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About CARTMART.PK

CARTMART.PK is an online store offering a variety of imported products. We currently serve customers in Pakistan and Dubai.

2. Acceptance of Terms

By placing an order or using our website, you confirm that you have read, understood, and agreed to these Terms of Service.

3. Products & Pricing

  • All products displayed on our website are subject to availability.

  • Prices, product descriptions, specifications, and images may be updated or changed without prior notice due to import costs, supplier changes, or other business requirements.

  • We reserve the right to discontinue any product at any time.

4. Orders

  • Customers may place orders with or without creating an account.

  • We reserve the right to accept, reject, or cancel any order for reasons including but not limited to:

    • Product out of stock

    • Pricing errors

    • Suspected fraudulent activity

    • Incomplete or incorrect customer information

    • Any other legitimate business reason

5. Payment Methods

We currently accept:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Debit/Credit Cards

  • EasyPaisa

  • JazzCash

6. Shipping & Delivery

Estimated delivery times:

Pakistan: 4–7 business days

Dubai: 7–10 business days

Delivery times are estimates only and may vary due to weather conditions, customs clearance, courier delays, public holidays, or other circumstances beyond our control.

7. Warranty

Warranty coverage varies depending on the product.

Where applicable, warranty details will be clearly mentioned on the product page or provided at the time of purchase.

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service. Please review the policy before placing your order.

9. Intellectual Property

All website content, including but not limited to logos, product images, graphics, text, designs, and branding, is the exclusive property of CARTMART.PK.

No content may be copied, reproduced, distributed, or used without our prior written permission.

10. User Conduct

Users agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to hack, damage, or interfere with the website.

  • Submit false, misleading, or fraudulent orders.

  • Violate any applicable laws while using our services.

11. Account Suspension

We reserve the right to suspend or permanently block any customer account or restrict access to our services if we believe our Terms of Service have been violated.

12. Limitation of Liability

CARTMART.PK shall not be liable for delays caused by courier companies, customs procedures, weather conditions, government actions, or other events beyond our reasonable control.

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: cartmart.info@gmail.com

WhatsApp: +92 332 2223930

Phone: +92 332 2223930